Refund Policy

We want every customer to be happy with their order. Please read our policy before making a purchase.

30-Day Guarantee

We offer a 30‑day satisfaction guarantee from the date of delivery. If you are unhappy with your purchase, please contact us within 90 days and we will review your case to see how we can help. Outcomes may include a replacement, store credit, or refund at our discretion.

Conditions for Returns and Refunds

• Products must be returned in their original, unused, and sealed condition. For health and hygiene reasons, we cannot accept opened or used items.

• Customers are responsible for the cost of return shipping.

• To request a return, please email us at [your email here] with your order number and reason for return.

• We reserve the right to refuse returns that do not meet these conditions.

Non-Refundable Situations

• Packages that are refused, delayed, or seized by customs authorities.

• Orders where the customer provides an incorrect or incomplete shipping address.

• Situations where the customer has changed their mind after receiving the product.

• Any item not returned in its original condition.

Damaged or Defective Items

If your order arrives damaged or you receive the wrong item, please contact us within 7 days of delivery with photos of the issue. We will arrange a replacement or refund at no extra cost.

Processing of Refunds 

• Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

• Approved refunds will be processed back to your original payment method. Processing times may vary depending on your bank or payment provider.